Frequently Asked Questions
Everything you need to know about your order and our mission.
How long will it take to receive my order?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-7 business days within the United States.
What is your return policy?
We offer a 30-day return policy for unused and unwashed items in their original packaging. Please contact our support team to initiate a return or exchange.
Where are your products manufactured?
We prioritize sourcing from domestic suppliers and manufacturers who align with our values of quality craftsmanship and traditional principles.
Do you offer international shipping?
Currently, we ship exclusively within the United States and its territories to ensure the fastest delivery times and best service for our core community.
How can I track my package?
Once your order ships, you will receive an automated email containing a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as secure digital payment options like shopPay.